Salesforce.com Certified Service Cloud Consultant

Written by ShamrockCRM on August 30, 2012 – 2:40 pm

Salesforce Certified Service Cloud Consultant

Let’s add another certification to the books.  On top of the dev, admin, sales cloud certs, I received the Certified Service Cloud Consultant certification today.  This was actually surprisingly easier than the sales cloud exam.  It focused a lot on portals, knowledge and basic call center business process.  Next stop, Tech Arch.


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